I have been a faithful CD Baby customer for a while now; each time I buy music from them I am more & more impressed with their speedy service and awesome selection of independent artists. For example, this is part of the the email I received when I placed my latest order (please note my comments are enclosed in **'s):
“CD Baby loves DRAGONFLYPURITY!!
Your CDs have been gently taken from our CD Baby shelves with sterilized contamination-free gloves and placed onto a satin pillow. **WOWEE...satin huh ?**
A team of 50 employees inspected your CDs and polished them to make
sure they were in the best possible condition before mailing. **don't I feel special ?**
Our packing specialist from Japan lit a candle and a hush fell over
the crowd as he put your CDs into the finest gold-lined box that
money can buy. ** my cd's have been blessed...oohhmmmm**
We all had a wonderful celebration afterwards and the whole party
marched down the street to the post office where the entire town of
Portland waved 'Bon Voyage!' to your package, on its way to you, in
our private CD Baby jet on this day, Thursday, March 24th.
I hope you had a wonderful time shopping at CD Baby. We sure did.
Your picture is on our wall as "Customer of the Year". We're all
exhausted but can't wait for you to come back to CDBABY.COM!! **customer of the year!!! yeay!!!***”
After reading that, I felt a smile come across my face that filled me with genuine satisfaction (which is so seldom for post-purchase evaluations nowadays <- you can see my marketing background shining through, can't you?). Not only that, if you are a return customer, they will ship you a free cd along with your order...free: imagine that!! That fact alone (well, also coupled with that cute email campaign), how could I not want to buy something from them again?
Tuesday, March 29, 2005
dragonflypurity loves cd baby!!
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2 comments:
I tried CD Baby at Christmas time and really like it. Sadly, I haven't been back since, but that's not because of them.
Oh! Here's a link to an explanation about the consumption tax:
http://www.econlib.org/library/Enc/ConsumptionTax.html
I remembered you asked me to send anything I might find, so there it is! =)
I would have sent it via email, but I can't find your email address here.
thanks, Mickey!!
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